TO CHAT OR NOT TO CHAT

If you are one of the many shoppers who rely on the internet to either search for or to buy products, I’m sure you have come across the little dialog box that says, “Do you want to chat”  Or “Is there anything I can help you with?”  And the box doesn’t go away; it just stares at you and rings a bell if you don’t answer in [...]

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Weekly Round Up – Pinspiration Edition

When you spend your days in the trenches keeping your business moving forward, it can be tiring. So we thought you could use a little inspiration break. So silence your cell phone, grab a cup of coffee and get ready to be inspired. Below you’ll find a few great retail related Pinterest boards for your perusing pleasure.Bow [...]

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The True Value of Free Shipping

Times have changed. It used to be consumers would purchase their “life changing” products from an infomercial and wouldn’t bat an eye at paying the $12.99 shipping and handling fees. But now with the shift towards eCommerce giants such as Amazon and eBay, free shipping has not only become commonplace it’s now viewed by [...]

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ARE YOU GIVING GOOD CUSTOMER SERVICE?

There are a few of old sayings; “What goes around, comes around”, “You get back what you hand out”, “Treat people as you would like to be treated”. These are all good common sense rules to live by in life as well as in the retail business world.Good quality Customer Service is so vital in business that we sometimes think [...]

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Kraft Paper… Not Just for Boring Brown Bags Anymore

Kraft paper bags, of grocery bag fame, are the tried and true go to paper option for retailers everywhere. You see them in merchandise bag form used for books, or tin tie for sweets & coffee beans. They are the standard for brown bag lunches and of course, despite the popularity of reusable totes, they are the paper in the [...]

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Making a Difference – LEARN, PRACTICE and PROMOTE

                Regardless of age, gender, ethnicity or political affiliation; there is one thing on the minds of people all over the globe - the talk of climate change. What was once thought to be an inconceivable concept is now becoming a harsh reality. Our actions are leaving a lasting impression that not only we are [...]

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Weekly Round-up – National Small Business Week Edition

There’s never a shortage of interesting articles to read related to small business and independent retail. However, this past week was National Small Business Week (NSBW) which means the flow of relevant content shot up to 11! Here’s our run down of must read links for the week.  [Infographic] The Sacrifices and Rewards [...]

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Who should Customize their Retail Packaging?

Retail packaging comes in many shapes and sizes. From the plastic bottle that your laundry detergent comes in to the pallet on the floor at Costco, to the paper bag that you carried your groceries home in (right, I meant to say the reusable non-woven tote you carried your groceries home in). These are all examples of [...]

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Importance of tracking your website data

Whether you are starting your first eCommerce website or you have been on the internet since Amazon only sold books, just putting your products online and hoping for the best is not enough. Even if sales are going well you may be missing out on easy tweaks that could greatly increase your business. In order to stay on top [...]

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How Can Impulse Purchase Items Be Displayed

Do you have a number of small items that you would like to display together for your customers to browse, so they can find that one item they don’t need but have to have? Well, here are some tips that can help you turn a small space into a display for small items. Construct a display that can easily be changed by a [...]

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