You're Looking At Posts In The 'Retailing Tips' Category

HOW DO YOU HANDLE DIFFICULT CUSTOMERS?

As a manager of Customer Service, one of the most important questions I ask when interviewing a potential employee is, “How do you handle an irate customer?” I hopefully will get an answer that is truthful and consistent with a good customer service person. There are a few tips that we can use to help […]

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Courteous is a BIG Word

I was out shopping yesterday for props to use in the photo shoot for our next Catalog and I made some curious observations. In one store, I was buying some material and a note on the counter read,”Ring Bell for Service”. I needed the material cut and so I rang the bell. After a minute […]

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7 Challenges Successful People Overcome – From a small business perspective

I recently came across a fantastic article on Forbes.com written by Travis Bradberry that discusses 7 challenges that successful people overcome. The 7 challenges are; Age, what other people think, toxic people, fear, negativity, the past or the future and the state of the world. While reading the article it struck me that while these […]

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Why You Should Consider Going Custom

We talk about the benefits of customizing your packaging often (and to anyone who will listen). We do this because we truly believe it is one of the most cost effective things you can do to build your brand.

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12 Ways to Boost Your Summer Retail Sales in 2015

The summer is typically a slow time for independent retailers. As we move into mid July that truism has probably become painfully obvious to you. But there is no need to fret because here are some ways you can take on the infamous challenge small businesses call “the summer slump”. In the realm of personal […]

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